The idea of founding Special Paraná began in Germany, where Bibiana was partner of a tour operator and Ulrich had an events agency. With the gol to move back to Brazil, both thought about uniting business and open an incoming travel agency and events organization in Curitiba.
In January 2007 both arrived in Curitiba and Special Paraná began Febuary 5th that same year. The first office was at Tijucas building, one of the oldest ones downtown, close to hotels, banks and stores in general.
The initial focus was personalized service to tourists from abroad and to provide qualified workers to international shows.
In April 2007 the first prospection trip happened and it was excellent. The first international tour operators were our clients. Curiously, the first tourists were from Bangladesh, but soon most of them were Europeans. In May that same year, a great achievement: we were in charge of a famous international circus in Latin America. Our tech team would build and tear down the shows, and we kept that for 3 years.
Since 2008 we had websites in Portuguese and English were the tourists could get information and book their tours. Always with the close look of the team to welcome warmly people from all over the world.
In 2010 Ulrich left the operation part of the company and some years later Bibiana became solo owner of the agency, focusing only incoming tourism.
In 2011 we began to welcome cruise ships in Paranaguá. It was excellent to realize that the number of tourists in the tours increased with every stop. It was the proof that we were doing a good job.
2012 it was about time to change the address. We moved to a more modern office, also very central, now at Rua Voluntários da Pátria 262.
FIFA World Cup 2014 was a period of much learning and growth. We had years of preparation, with many inspection tours, meetings, workshops and training. During the games in Curitiba we had people from different backgrounds: from Spanish jornalists to groups in private jets. The experience was unique and we had an extra team of 28 professionals in the coordination, hotels, event venues, stadium and airport. Intense work rewarded by smiles of happy tourists from all over the world. We helped to show Curitiba as a tourist destination.
In 2016 we received Tripadvisor´s Certificate of Excellence, a very important tool for travellers from all over the world. We also got the price "Panorama do Turismo" and were rewarded by the Tourism Quality Seal.
We celebrated the second Certificate of Excellent by Tripadvisor in 2017. We kept in the right path, focusing clients´ satisfaction.
2018 was a challenging year and full of reasons to celebrate: 3rd Certificate of Excellence, we launched tour School Tours and presented it in big style during an event for school principals.
In 2019 the number of clients increases steadly. We optimized our internal processes and efficiency with new equipments.
Our history is made daily by our team to fulfill our mission that is to "Offer the best experience to our clients, with personalized services and attention to details".
Trust us your trip, your clients´ tour or your students. It will be a great pleasure to be part of your history!
Offer the best experience to our clients, with personalized services and attention to details.
Keep the position of number 1 online travel agency for people looking for tours and activities in Curitiba and region.
Respect to clients, staff and suppliers.
Ethics to build lasting relationships to clients and suppliers.
Knowledge to offer always the best options in our region.
Attention to details to make our clients´s trip a real success.
Quality in everything we do.
Innovation to be reference in our market.
15/07/2019
Wonderful team, helpful and trustworthy. Simply fantastic. I just need to thank you for the wonderful moments we spent in the most beautiful city. I reccommend you and we are already planning taking the children with us.
26/06/2019
I reccommend and would do everything again in another opportunity. Seriouls and competent company. Everything as agreed. Well trained staff. Excellent driver, excellent food. I reccommend for anyone traveling to Curitiba. Historical trip, very interesting and fun.
Bibiana was born in Curitiba, was Rotary Club´s exchange student in Caracas/Venezuela 1993/1994 and graduated in Tourism at UFPR in 1997. While studying, she worked in an advertising agency, as event hostess and also in the marketing department of local hotel chain. After graduation, she left Curitiba to study and live in Spain, where she specialized in business management at ESADE in Barcelona.
After Spain, she lived more than 7 years in Germany, working in luxury hotels, incoming tour agency and in a tour operator specialized in South America. During this period. she organized to trips of individual clients, groups and incentive programs. In 2007 it was so far: time to return to Brazil and found Special Paraná. Bibiana speaks Portuguese, English, German, Spanish and French. She is also a trainer, business menthor and speaker.
Luana graduated in Tourismo and worked in the information office, in the reservation department of a hotel and in an exchange travel agency before joining us. She is a trully local girl and had part of her graduation in Spain. She has always such a contagious good mood. Luana is responsible for the school tours, for negotiating with clients and tours development. Luana speaks Portuguese, Spanish and English.
Lilian is also a curitibana and graduated in Tourism at PUC-PR in 2012. She spent a season in Ireland to learn English and worked 5 years in another incoming agency before joining our team. She know our region very well and is very beloved by our clients. Lililan is in charge of agencies, companies and groups. As operational coordinator she keeps an eye that everything runs smoothly. She loves to read and is fascinated by History. Lilian speaks Portuguese and learns English.
Monica studies Tourism at UFPR and worked in a hotel before joining us. She loves the cultural offer of Curitiba and is always aware of exhibitions and museums. She loves to plan tours and gets emotional about the positive feedbacks she gets - we work with dreams. She is in charge of answering questions at WhatsApp and by phone.
Caroline graduated in Institutional Communication at UTFPR and specialized in Marketing at Universidade Positivo. She was an internal assistant during 5 years and now she helps us from outside with the websites and social media. She loves photography. Caroline speaks Portuguese and English, is a photographer in her spare time and believes that traveling to new places is the best way to grow and understand the world.
Besides our internal team, we have great guides in several languages. All beloved by our clients: attentive, dedicated and ready to welcome you in Curitiba. Know some of them in this video:
We are part of the Brazilian Travel Agency Association - you will be hiring professionals.
We are the best incoming tour agency of Curitiba according to our clients! Check out the reviews.
We are certificated at the management and client service Seal of Tourism Quality, organized by SEBRAE and yearly audited.
We are certified at Tourism Ministry (08.636.002/0001-83) and fulfill all legal requirements for a legal and safe tour.
We support Pequeno Cotolengo, a non-governamental association that helps disabled people.
We welcome travellers from all over the world since 2007.
Special Paraná Turismo Receptivo © Todos os direitos reservados
